The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Clean
“The room I stayed in was impressively spacious and impeccably clean, making it a comfortable retreat after a long day of exploring.” view full review
Delicious Breakfast!
“I thoroughly enjoyed the breakfast spread, which had a wonderful selection of quality food items and tempting desserts.” view full review
Easy Parking Access
“The garage connected directly to the hotel was very convenient, providing easy access to my car whenever I needed it.” view full review
Well-Designed Layout
“I appreciated the separate toilet and bathroom setup, which allowed for more privacy and ease of use, especially during busy mornings.” view full review
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Value for money
Maintenance issues
Room for improvement in staff friendliness
7.4/10
Very good
Rooms
7.5
Location
8.5
Service
7.5
Dining
7.2
Guest reviews
7.4/10
based on 13 reviews
4/5
based on 2087 reviews
8.6
8.6/10 based on 5628 reviews
#138 of 398 hotels in Vienna based on Tripadvisor
Ricky
United States of America,
April
2024
7.8/10
The hotel offers spacious and clean rooms with very comfortable beds, although the need for renovation is evident. The service, despite some minor issues like entering rooms without knocking, is rated highly as the best. The location is convenient, near the station and city center attractions. The dining options are varied and reasonably priced. Overall, a value-for-money stay with minor room maintenance issues.
Rooms
7.0
The rooms are wide and airy, but renovation is needed. Beds are very comfortable, but some rooms were cold due to non-functioning heating.
Service
9.0
Despite occasional entries without knocking and limited amenities, the service is exceptional and attentive.
Location
8.0
The hotel's location is convenient, with easy access to public transportation and attractions. It is not far from the city center and close to essential amenities.
Dining
7.0
Dining options are good overall, but some areas like coffee could be improved. The food is tasty and reasonably priced.
Facilities
8.0
The hotel provides adequate facilities for a comfortable stay without being overly luxurious.
William
United States of America,
April
2024
7.4/10
The hotel is conveniently located in a quiet residential area in Wien City, close to a metro station for easy access to Vienna. The rooms are spacious, clean, and comfortable, although some maintenance issues like clogged shower drains were noted. Staff members are generally helpful, although some improvements in friendliness could enhance the service experience. The dining options are decent, with a good variety to choose from. Overall, a great value for money stay with minor room for improvement in service and maintenance.
Rooms
8.0
The room on the ground floor was big, comfortable, and clean, equipped with a microwave and fridge. The record player with old vinyls added a nice touch.
Service
7.0
Most staff members were helpful, especially after an unfortunate incident in the lobby. However, there is room for improvement in friendliness and attentiveness, particularly with room-service staff.
Location
9.0
The hotel's proximity to the M1 metro line, just 2 minutes walk away, provides easy access to Stephansplatz and other attractions in Vienna. However, during busy times, it may present challenges.
Dining
7.0
Facilities
6.0
The hotel offers basic facilities such as dry cleaning, housekeeping, and paid shuttle service. However, some maintenance issues, like clogged shower drains, were observed.
Great location
Maintenance issues
Peter
United Kingdom,
December
2023
7.4/10
The hotel is great for families as the rooms, despite being a bit dated, are spacious and equipped for two people. The service was mostly helpful and conveniently located near a subway station, though there was an unfortunate incident of theft in the lobby. The location, while quiet and close to the subway, is a bit out of the way from the city center. The dining experience was good, offering a variety of food at competitive prices. The facilities were adequate.
Rooms
7.0
The room, though dated, was spacious and equipped for two people.
Service
8.0
The service was mostly helpful, but there was an incident of theft in the lobby.
Location
7.0
The hotel is quiet and near the subway station, which was convenient for traveling.
Dining
8.0
The dining experience was good, with a variety of competitively priced options.
Facilities
7.0
The facilities were adequate for our needs.
Nicholas
United Kingdom,
October
2023
7.4/10
The hotel offers clean and accessible rooms, but they have a stale smell and need updating. The service is excellent, especially with Mr Khamis. The location is ideal for families and students, quiet at night, and close to attractions. The dining is simple with some variety. The facilities are decent overall.
Rooms
7.0
The rooms are clean and accessible to the underground. Despite being an upgrade, they had a stale smell and needed updating. The lack of proper curtains made them bright early in the morning.
Service
9.0
The service is excellent and very helpful, particularly with Mr Khamis. A definite choice for a return visit to Vienna.
Location
8.0
The location, suitable for families and students, is quiet and safe at night. It's a short walk from Prater and the city center, with easy access to public transport.
Dining
6.0
The dining area, though simple, offers a decent selection for breakfast, including boiled eggs, scrambled eggs, sausages, and pastries. However, there is minimal variety.
Facilities
7.0
The hotel facilities are sufficient.
John
United Kingdom,
September
2023
7.6/10
The hotel rooms were very spacious and included a little kitchenette, an excellent 'chart' table for planning, and a lovely bathroom with separate shower and bath, although a bit small for families. The service was prompt in addressing issues but could be friendlier. The location was excellent near a metro station despite ongoing renovations. The dining offered good variety but was repetitive. Overall, a comfortable stay with some room for improvement.
Rooms
8.0
The rooms were very spacious with great amenities.
Service
7.0
The service was efficient in addressing issues, but could be friendlier.
Location
9.0
The hotel is excellently located near a metro station despite ongoing renovations.
Dining
7.0
The dining offered good variety but was repetitive.
Facilities
7.0
The hotel facilities were standard and adequate.
John
United Kingdom,
September
2023
7.6/10
The hotel offers a nice stay with clean rooms and convenient facilities. The service is polite but can be busy at times. The location is excellent, very close to the metro station, with easy access to the city center. The dining experience is good with tasty food choices, although the menu can be repetitive.
Rooms
8.0
The rooms were very nice, clean, and equipped with a working desk, microwave, and fridge, which was handy for accessing the M1 metro line straight into Stephansplatz.
Service
7.0
The staff were polite and helpful.
Location
9.0
The location is excellent, very near the metro station, just 100 meters away, providing easy access to the city center.
Dining
7.0
The dining experience was good with a choice of warm and cold food, though the menu remained the same for consecutive days.
Facilities
7.0
The facilities offered decent amenities for a comfortable stay.
Clean
Repetitive menu
Dick
United States of America,
September
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious with useful amenities but needed updating. The service was friendly and convenient, although there were some inconsistencies in the offerings. The location was superb for getting around the city easily, but the dining options were a bit overpriced. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were spacious and had a large desk and seating area along with handy appliances like a mini fridge, microwave, and water kettle. However, they were in need of an update.
Service
8.0
The service was friendly, and the hotel's proximity to a subway station made it convenient for exploring the city. However, the provision of only two bath towels and kitchen amenities for a limited number of people was a drawback.
Location
9.0
The hotel's location was superb, just a stone's throw away from a metro station that quickly connected to key attractions in the city. It was easy to reach from the airport and offered excellent accessibility to major sites.
Dining
7.0
The dining options were decent but slightly overpriced. The spread was good with a variety of choices, but having to consume meals near the reception area was a bit inconvenient.
Facilities
7.0
The hotel had essential facilities, albeit at a possible higher cost. Additional amenities like dry cleaning, housekeeping, and tours/ticket assistance were available for additional charges.
George
United Kingdom,
September
2023
7.8/10
The hotel is conveniently located with easy access to the subway and nearby attractions. The rooms are cozy and well-equipped, although a bit tight for four people without slippers and a robe. The service is prompt and accommodating, ensuring a pleasant stay despite some challenging guests. Dining options offer variety but may seem a bit pricey. Overall, a good value for money choice for your stay.
Rooms
8.0
The room was clean, comfortable, and had all the necessary amenities.
Service
7.0
The staff was attentive and quick to resolve any issues.
Location
9.0
The hotel's location is excellent, within walking distance to the subway and near key sights.
Dining
7.0
The dining experience offered a good variety of options, though prices might be on the higher side.
Facilities
8.0
The hotel provides convenient facilities for a comfortable stay.
Tommy
United States of America,
August
2023
8.8/10
I had a wonderful stay at this hotel. The rooms were spacious and equipped with everything I needed, making them clean and above all, cozy. The service was exceptional with genuinely kind and helpful staff. The location, while a bit out of the way, was quiet and convenient to explore the city. The dining options were diverse and satisfying, and the overall facilities were top-notch.
Rooms
9.0
I loved the atmosphere in the rooms, especially the separate bath and shower. They were clean and spacious, exceeding my expectations.
Service
9.0
The staff was incredibly friendly and helpful, making my stay even more pleasant.
Location
8.0
While the hotel was a bit out of the way from the city center, it was conveniently close to the underground making it easy to reach major attractions.
Dining
9.0
The dining experience was fantastic, with a variety of fresh and delicious options that set me up for the day. The breakfast was competitively priced and allowed me to indulge in a mix of hot and cold food.
Facilities
9.0
The hotel's facilities were impressive, providing everything I needed for a comfortable and enjoyable stay.
Johnny
United Kingdom,
July
2023
7.4/10
The hotel rooms were very big, clean, and comfortable, equipped with an AC, kettle, and a microwave. The breakfast offered lots of options, but the furniture and bathroom were old and in need of repair. The staff was friendly, providing both total-light and shadow curtains.
Rooms
8.0
The rooms were very big, clean, and comfortable. It had an AC, kettle, and microwave, with plenty of light during the day and total shadow curtains.
Service
7.0
The staff was friendly, except for a few occasions. They were nice, polite, and provided services like dry cleaning, housekeeping, and shuttle assistance.
Location
9.0
The hotel's location was perfect for exploring Vienna and the region, close to the Prater and the Danube river. There were good dining options nearby and easy access to the metro for work or leisure.
Dining
6.0
The dining experience could be improved with more variety and quality as it seemed repetitive with limited options. However, the vegan pizza was a good choice.
Facilities
7.0
The hotel facilities need some renovation, especially the old furniture and bathroom. Overall, it could use some upgrades.
Kenny
United Kingdom,
July
2023
6.6/10
The hotel offers a clean and comfortable stay which is ideal for exploring Vienna with its superb location. However, there are some service and dining improvements needed.
Rooms
7.0
I booked a family room and found it very clean.
Service
5.0
The staff forgot to provide my adapter and service was not up to the regular standards I expected from the Accor chain.
Location
9.0
The hotel's location is very good, just a 2-minute walk to the underground station making it convenient for exploring the city.
Dining
6.0
The dining experience was good overall with European cuisine but a bit pricey and not as great as expected.
Facilities
6.0
Basic facilities are available but could use some enhancements.
Angus
United Kingdom,
April
2023
7.8/10
The family room I booked for four persons at this hotel was large but pretty dated, feeling like a motor home from the 70s. The bathroom was a plastic 'add-on' which was not ideal. On the positive side, the room was spacious.
Rooms
6.0
The room felt like a motor home from the 70s, large but dated.
Service
8.0
The service was very friendly and welcoming. They were really nice and helpful, although there was a small oversight regarding my membership status.
Location
9.0
The location was really good, just a 3-minute walk to the metro station and a short ride to the city center. It was convenient for our travels.
Dining
9.0
The dining options were above expectations with tasty food choices that were good value for money and healthy.
Facilities
7.0
The facilities met our needs during the stay.
friendly staff
dated rooms
Edward
United Kingdom,
April
2023
7.2/10
The hotel room was very spacious with a little kitchenette, an excellent 'chart' table, and a lovely bathroom with separate shower and bath, making it very convenient. However, the bed was poor, causing back pain, and the wifi signal was weak at times.
Rooms
8.0
The room was big, comfortable, and clean.
Service
7.0
The staffs are generally good and helpful, but there was an unfortunate incident where my life's handbag was stolen in the Lobby. However, it was our mistake to leave our belongings unattended.
Location
7.0
The hotel is really close to a metro station in Vienna, making it simple to reach any point in the city. However, there were some unpleasant smells and renovations ongoing, making access to the lift challenging at times.
Dining
7.0
The dining experience was decent with a variety of options, but the need to consume near the reception was a bit inconvenient. The fresh bakery was a nice touch.
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